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Customer reviews.

Leave your feedback here

 
 
 
 

"Since I first came across AWKS almost four years ago, I have been afforded excellent service. As I work from home it is imperative to me that if I have a problem, it is sorted quickly and efficiently. I have never had cause to complain and can only speak highly of the services I have received from AWKS. My personal thanks are to Andy who treats all my problems, minor or major, in such an efficient manner. I have absolutely no hesitation in recommending AWKS to all I come into contact with. It is a great company to deal with. I wish AWKS every success for 2009"
Mrs J Lester - Greenhithe

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"1st Class Efficient and Professional"
Mr Bates - Greenhithe

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"4 computers on maintenance contract"
"Fast friendly service. A1+ grade."
Sargent Bros Ltd - Northfleet

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"excellent service, quick efficient and friendly"
Pauline Rowland - Gravesend

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"DATA Recovery - Andy found the photos on my machine and then continued to check even further when I explained to him about other missing photos"
Jayne Harrison - Darenth

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"Quick and reliable, and at your own home"
Mr Colin Metcher - Swanley

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"Very quick reliable friendly service"
Becca Services Ltd - Gravesend

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"AWKS offer a very fast and friendly service, with excellent advice that is understandable by anyone. Options are clearly explored including competitive costs of the services offered. I have used AWKS three times in the last 2 years, and also used their telephone helpline. This is a good value and reliable service that I would recommend to anyone"
Paul Fryer - Dartford

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"AWKS has helped me out on 2 separate occasions now. Both times his level of professionalism has been outstanding - fast turnaround, quality service and good value. I would say he was a miracle worker! I would recommend him without a doubt"
EJT Translations - Dartford

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"A really great service"
Thomas Gould - Retired - Greenhithe

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"Quick and professional friendly team"
John Savage - Dartford

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"I was absolutely dreading the cost and confusion of my PC repairs. The quotes I was getting were exceeding the price of my computer. However, I stumbled across an advert on the internet for AWKS. At my wits end I called the number and was greeted by a friendly guy who quoted clearly the cost of the repairs required for my PC. No ifs, ands or buts or scary hourly rates. Feeling pleased with the quote I took my computer to AWKS and it was fixed within 24 hours (for the price I was quoted). The service I received far exceeded my hopes and expectations. I have, and shall continue to recommend AWKS"
Samantha Ashby - Crayford

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"Superb service, great customer care"
Eric Philippides - Sutton at Hone

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"Superb attention excellent service and communications many thanks, would recommend to anyone"
Brian Porter - Bexley

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"Work that was carried out, recovery of data from fire damaged hard drives. Recovered data was put onto new hard drive. They've always been helpful, efficient and quick"
Document SOS Ltd - Betsham

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"Work that was carried out, fixing printer, fitting new modem, providing and installing new desk top. Services were very good, and I am very pleased with the new desk top and the broadband connection"
Julia Barnes-Fuertes - Dartford

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"Very good service, very helpful, very professional, very reasonable price. Highly recommended"
Sheila Vince - Belvedere

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"Work that was carried out, Maxtor manager failure - AWKS is a Life Saver"
Lorraine Wade - Darenth

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"Prompt professional and fair"
John Tracey - Barnehurst

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"Top rated, friendly, quick service and would thoroughly recommend. Repaired slow laptop and pc that was showing error signs on applications when opening"
Paul Firmin - Bexley

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"I have now sought Andy's assistance on several occasions for PC servicing and IT support and am very pleased with the service that he provides. I will continue to use him as my IT support"
Mark True - Greenhithe

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"very quick, you knew what you were doing, the price was right"
Michelle Berry - Swanscombe

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"Excellent service over the phone and in person, couldn't wish for a better service. Very helpful and most important to me, down to earth"
Miss Jane Long - Chislehurst

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"A virus was removed from my PC, making it safe to use. Very prompt, professional and high quality knowledge"
Lee Bottomley - Swanscombe

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"New PC purchased and set up and data restored. Excellent service, very helpful and would highly recommend to others"
Terry Mark Limited - Dartford

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"Very personal service, understood the speed of delivery needed - this challenge was met"
Sandy Barnes - Greenhithe

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"Andy connected remotely to my Dell laptop and carried out a cleanup of my hard drive to speed it up. He was very helpful and it was very effective"
Sean McGrath - London EC2Y

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"pc died so awks diagnosed the problem. I was very happy with the service received and especially the communications"
Pete Denham - Gravesend

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"Looked at my dead laptop and advised me the hardware was completely dead. A very honest company who are not out to rip you off. Will definitely recommend to others"
Sharron Bradford - Greenhithe

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"he done what it said on the tin...problem resolved"
John kennedy - Greenhithe

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"Honest, friendly advice from someone who knows what they're talking about. Quick turnaround as well"
Paul Nicholls - Stone

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"Andy was very knowledgeable, patient and determined to solve problems"
Ann Stevens - Swanscombe

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"Very good prompt and friendly service. I always try to use local company if possible. Computer issues were sorted without fuss. Would definitely call again"
Kevin Brown - Interskill Plumbing & Heating Ltd - Swanscombe

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"Andy was honest as to what was wrong with the computer and explained the problems causing the noise. Although he could not repair the computer because it was some what old, he gave me advice as to what to look for in a new one, and offered assistance into what type of machine I was looking to purchase. Should I have any problem in the future I would not hesitate to use AWKS"
Michael Griggs - Dartford

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"Over several years various problems have been fixed with different computers. Very helpful, honest and reliable"
Linda Clark - Dartford

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"pc did not recognise disk drive and external disk drive and hence needed repairing. First class. PC delivered day 1, following day pc ready to collect. PC running better than ever now"
Chris Halford - Greenhithe

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"I have used AWKS on several occasions and been pleased with Andy,s help and advise. Friendly efficient very helpful & repairs are
effective"
Mr Keith Love - Gravesend

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"We had a frozen computer caused by security problems. Polite,efficient and helpful-especially with customers who are not particularly IT literate"
Graham & Sue Knopp - Crayford

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"I received advice on how to recover lost work when I messed up on loading a replacement email programme, and I have to say how pleased I am with the result. It's always a worry giving work to somebody that you dont already know, but as it turned out Andy couldnt have been more helpful. I'm really pleased we found him and would certainly go to him again if needs be"
Michael O'Connor - Wilmington

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"A great service given as always. Local office, quick service and always reliable and keeps you up to date with problems, no fix no fee. You can't ask for more"
Lisa Broster - Swanscombe

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"Reliable and efficient service, friendly and supportive"
Steve Obrien - Kent

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"I have been very pleased with your service whenever I have used it. What will be undertaken is clearly explained from the outset, as are potential problems and cost. You have always been able to resolve whatever problems I have had with my PC and laptop"
Terry Ireland - Sidcup

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"Friendly reliable and helpful. They did what they promised and followed up at no extra charge"
Ron Tapp - Dartford

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"They replaced a failing mirrored hard drive, They were polite, quick and friendly"
Derek Clark - Rochester

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"Set up new laptop and loaded all necessary software onto it with a quick run through on Windows 8. Very good, quick and professional and very helpful on follow up phone calls when needed help"
Alan Chapman - Greenhithe

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"Replaced my hard drive and keyboard - Great efficient and friendly service"
Derek Lancaster - West Kingsdown

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"Diagnosed the fault straight away and carried out the replacement of the hard disk and re installation at a good price and in a reasonable time scale. Would recommend any time"
John King - Greenhithe

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"I have used AWKS for several years to maintain my PCs and laptops and I am very pleased with the service given"
Mark True - Greenhithe

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"When my computer got stuck in sleepmode, Andy quickly identified the problem, advised me of the cost, and repaired it within hours. My computer has been running faultlessly since the repair and I highly recommend AWKS"
Hetty Gill - Dartford

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"Diagnosis of an unresponsive lap top. Repair of the hard drive without resorting to replacement. All required documents rescued. I got an excellent service with regular updates of possible problems, cures and likely costs. The outcome was swift and professional and good value for money. What more can you ask?"
Derek Adams - Sevenoaks

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"During my Virus removal they were helpful, friendly, professional. They knew exactly what they were doing, unlike some of their competitors! Nothing was too much trouble, I am pleased to be able to recommend them"
Mark Kiley - Hartley

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"quick, efficient, friendly, professional inexpensive "
Andrew Farrington - Eynsford

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"my computer was compromised and had a virus. Andy fixed it"
Tom Walker - Greenhithe

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"A new Hard Drive to fix corrupted computer.
Very Professional, Quick and value for money. Very recommended"
James Everson - Cobham

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"Very friendly, most certainly very quick at doing the work. Explained what they were going to do and how much it would cost before they started also was very honest about possibility of not succeeding with the first try, explained fully what else they could do. They even updated some of my software which was out-of-date. Brilliant service would most definately recommend them"
Maureen Holman - South Darenth

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"They carried out virus removal, I found them very informative and helpful"
Travis Carpenter - New Ash Green

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"Non booting laptop. 5 star service. I am more then happy with the level of service I get thank you"
Brian Melvin - Greenhithe

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"Good and helpful service in replacing my DC power socket"
Margaret Watkins - Bean

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"Laptop screen replacement. Great service, quick and kept up to date at all times.  Would use again"
Jaimie Garside - Greenhithe

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"We had some faulty ram replaced. Friendly, easy to use and reasonable charges"
Trevor Moss - Longfield

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"I had a new screen fitted, the service was very good, excellent and fast"
Mrs Sandra Kelleher - Swanscombe

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"I had a new power supply fitted. Very fast, efficient and friendly service. Highly recommended"
Peter Ward - Dartford

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"Diagnostic testing due to computer power failure (subsequently traced to a faulty PowerLAN device) Quick, knowledgeable service.  Andy was helpful and friendly.  Would definitely use again"
Ben Allen - Meopham

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"Replaced faulty screen on laptop. A fantastic, quick and friendly service. Costs were very reasonable, work carried out promptly and well within the discussed timescales.
Highly recommended and will definitely use again"
Barry Herschy - Greenhithe

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"Reset pc to defaults and updated. Very helpful. When my computer came back he went through everything and made it so simple for me"
Victoria Mallion - Swanley

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"laptop tested & a faulty hard drive detected, new hard drive installed. Used Andy's services twice now, found him to be very fast, not expensive and very helpful. Fantastic service. Keeps customers updated all the way through the service provided"
Shane Willard - Greenhithe

 

 

"Installed and maintained server, printers. you name it, they have done it for us!!"One of the best companies I've ever worked with. Very proactive and have saved me from numerous IT crises in the past 3 years or so."My absolute emergency service for PC help"
Forestrall Wood Yard - Bean

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"I was very satisfied with the work on our computer and the way it was explained, and the friendly response, as well as the intro to ebuyer from where I have now got a functional monitor."
Mrs A Clarke - New Ash Green

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"personal, high quality, great working relationship - Built new PC, easy to work with, delivery on time and price fixed in advance"
Mr N Ward - Maidstone

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"helpful and quick, would use again!"
Mrs N Dinnage - Swanley

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"Superb and simply unbeatable both in terms of quality of service and value for money "
Heritage Building Services - Greenhithe

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"Great service from a friendly experienced and knowledgeable guy"
Steve Butler - Dartford

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"I was completely satisfied with the help and guidance given. It is good to have someone readily available to correct any problems"
Mr Derek Watson - Darenth

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"Awks were very helpful and recovered data I thought was lost. Good value for money and a business I would use again and recommend"
Tony Oakley - Swanscombe

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"Very helpful, excellent service, very reasonable rates. I will definitely use this company again"
Linda Greyhound - Greyhound Onsite Services - Snodland

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"work done has always been with great care and professionalism"
James Connelly - Longfield

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"Andy went over and above the call of duty and was very professional and accommodating at all times. Very very good service. Comes highly recommended"
Bob Handcock - Wide Open Ltd

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"Highly Recommended"
Charlie Walker - Vigo Village

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"Andy's great - really helpful to someone like me who hasn't a clue! He recently spent nearly an hour on the phone with me talking me through a PC problem & didn't charge. He's always willing to give advise & never seems to be on the take for easy money. He's also very knowledgeable. I completely trust him with my PC & have used him several times over the last few years"
Sue Foster - Darenth

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"I was very very pleased with the service that I received from Awks, Andy was friendly, helpful & done exactly what he said he would do, and to me it was worth every penny to have my computer working correctly"
Janet Luxford - Meopham

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"Very quick turn around, less than 24 hours. everything fixed, no problems since, so good value for money and a good service. Wouldn't hesitate to recommend them to anyone"
P Knopp - Crayford

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"Honesty & Reliable, just what you need when your computer doesn't do what its supposed to"
Chris Sharp - Greenhithe

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"Work that was carried out, re - installing windows XP. Did exactly what I required, honest service , sorted my problem"
Dave Searle, F S Builders - Greenhithe

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"Work that was carried out, Two problems - one with e-mail the second problem was PC after a period of use went to Bluescreen. Both problems were satisfactorily solved - Very friendly and helpful advice"
Derek Clark - Rochester

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"To supply and replace the keyboard to my HP laptop computer. Friendly and knowledgeable from the outset. Your reasonable cost estimate was carried through to the final charge. Work was carried out promptly and the advice freely, including follow up. An excellent professional service"
Gerald Irwin - Istead Rise

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"I have used the service over a number of years now and would not trust my equipment to anyone else. Andy is always completely honest and fair and goes beyond the extra mile to make sure you are not left without advice or support"
Paul Hillman - Vigo Village

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"My laptop was freezing. Took it to PC
World. They were not interested. Took
laptop to AWKS. They provided a first
time fix. My Laptop now runs
faultlessly, with a quicker start up
time. I found your services professional, well priced and informative. Not had any re-occurrence of problem and PC now runs as good as it ever did. Recommended"
Robert Tear - Orpington

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"Andy is a cheerful friendly guy, plus lots of patience as my phone cannot be moved & he needed to rush between phone & computer again & again. Words cannot express how grateful I am. Many thanks"
Kay Sharp - Greenhithe

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"Fault with disc drive was solved. Extremely good & pleasant service"
Richard Suthers - Gravesend

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"Replaced hard drive in PC, reinstalled Windows XP. Quick turnaround time, great value for money, my PC lives on"
Jo Kemsley - Greenhithe

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"Repair to laptop - difficulties in connecting to internet and e-mail screen freezing. Very thorough, honest and open about the charges - no fix no fee"
John Parsonage - Longfield

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"Essential work was carried out and I was very pleased with the transparency of the service particularly regarding the charges"
Geoff Ireland - Wilmington

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"Excellent Service would recommend the company anytime, supplied a new power pack and re configured computer"
Peter Brook - MVLUK Ltd - Northfleet

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"Very helpful advice from Andy followed up  with a new hard drive & installation of Windows XP. No problems experienced at all. Approx' 3-4 weeks later I got into a display problem - nothing to do with the installation but a call to Andy soon resolved the problem with ease. Many thanks"
Jeff Brooker - Northfleet

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"Replacing our computer system and transferring data. We Found them extremely professional and helpful.
Any problems we have, they are just a phone call away, and are dealt with efficiently.
We would have no hesitation in using this company again"
Elm Services - Swanscombe

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"Very friendly, helpful and honest advice. Fast turnaround and easy to understand explanations!"
Natalie O'Farrell - Hartley

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" top class service. Andy is instantly likeable and very helpful and honest and takes time to explain what needs to be done and does it so you understand what he is talking about. 5 STAR SERVICE"
Brian Melvin - Greenhithe

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"Andy at Awks was punctual, friendly, and to someone who knows very little about the working of my computer, he explained what was wrong and what needed to be done in simple language. He explained the cost in advance which was very reasonable, no hidden extras.
I felt he was very knowledgable, and would definitely use him again and would have no hesitation recommending him to anyone"
Lin Bassett - Greenhithe

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"Courteous and professional. I had serious problems with my laptop and these issues were attended to. I was informed of the progress every step of the way and I would not hesitate to use their services again"
Steve Cullum - Meopham

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"AWKS are quick and efficient and can solve the problems no matter what they be, Quick and efficient, hard working and problem solving"
Westley Stone - Autotech Ltd Erith

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"Very good Data recovery service. Happy with results. Ticked all the boxes, including the little things like making sure that my external hard drive was reformatted in the format that was most useful for me"
Miss Jessica Norman - Sidcup

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"Excellent service - thought my laptop was destined for the dustbin!"
Neil Palmer - Gravesend

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"Very good service. Quick and efficient"
Miss J Norman - Sidcup

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"Hugely helpful, honest advice and support, kept me fully informed and involved. Definitely recommend; nice to do business with a small local company"
Victor Launert - Gravesend

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"Very helpful, explained things in detail which for me was great as I am not a computer person.  The problem was resolved & very quickly, very impressed with the service"
Susan Casbolt - Swanley

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"Andy was brilliant! Great help in a time of great need. Flexible understanding and goes above and beyond. Couldn't have asked for more, thank you!"
Jeevan Bassi - Larkfield

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"I found them to be quick, friendly and easy to talk to. I had my laptop cooling fan replaced"
John Harman - Greenhithe

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"First class friendly service - they carried out Virus removal.
Brian Porter - Bexley

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"My experience with AWKS Computer Crisis Centre was very quick and efficient. Andy, the engineer who attended to my laptop problem was very pleasant, knowledgable in his field and understanding. The overall service was was great and I would certainly recommend the company to other people"
Geoff Walby - Dartford

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"Very fast efficient service was provided which was required as my sons laptop had broken and was vital for him to complete his homework"
Gary Groom - Bexley

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"complete wipe and re-load Vista, following gaining access from a "black screen" state - Very friendly and professional. Was very clear about what to expect and what charges would be - kept me informed, was extremely quick (much quicker than last PC repair place I used) and very helpful overall.
Very pleased with the service provided by Andy"
Brenda Barker - Darenth

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"I experienced a very quick and friendly service with regular progress updates when investigating an intermittent fault. The fault was identified and rectified as expected. I would certainly use AWKS again"
Mr Carl Sizmur - New Ash Green

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"Andy was very professional and I was very impressed with the results and would not hesitate to recommend"
David Ray - Crockenhill

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"I found their technician Andy to be friendly and informative and not a bit condescending to a "non techie" as I am. The work was carried out quickly and efficiently at a reasonable cost. I would highly recommend AWKS and they will be my first port of call for any PC problems in the future"
Richard Kernan - New Barn

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"Friendly and helpful and all costs explained. I am very happy with the service I received during my new screen replacement"
Chris Field - Gravesend

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"Fixed windows on Acer laptop stuck on update. Unable to access computer. Found via Google search engine. A very friendly polite and prompt service. Would recommend to use instead of the bigger commercial companies out there. I'm not very confident or have a lot of tech know how. Made to feel at ease and able to ask the most simple questions. Fixed the fault and gave help in giving PC extra security. If you don't use this local service if you have a computer problem then you would be silly!"
Emma Thomson - Dartford

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"very quick repair job to get my computer System debugged of many bad infections which were preventing me from going to any sites that I needed to. I can only give Andy my fullest praise for his work"
Ron Stevens - Northfleet

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"AWKS Recovered data from my daughter's laptop. They offered a very professional & friendly service"
Gulzar Hussain - Dartford

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"I am most grateful to Andy who cured my computer problem within the hour, late on a friday afternoon. His practical approach was in stark contrast to one firm who failed all day to return a call and another who quoted vast sums to repair a machine they had not seen. I shall not hesitate to return or to recommend him"
Sheila Tickle - Dartford

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"I Had 2 latops - one very slow the other would not allow access. Andy was very good at answering initial query via e-mail contact page.
Dropped both computers off one morning, they were ready by the next afternoon.
Andy had managed to fix both - one had over 290 viruses! the other was almost "lost"!. Great service - Thank you"
Kerry Snellin - New Ash Green

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"They retrieved photos from corrupted hard drive. They were very quick and work was done as requested"
Colin Buttle - Gravesend

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"Data recovery from failing hard drive - Great service and lots of patience with the customer! Thanks"
Mrs Julie Burns - East Farleigh

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"I was very impressed with the overall service and cost and very relieved that my lap top could be repaired as l am a novice with these things so l was very happy that l could rely on such professional service. l would recommend highly. Many Thanks"
Miss Maureen Pearce - Greenhithe

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"Clean up of malicious files and slow internet speed. Honest, friendly, no fuss and informative"
Vicky Massey - Gravesend

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"Restored Internet Explorer and fixing associated problems. Solving the problem of permanent updates every time computer closing down. Polite and professional. Explained problem and solution. Aware of keeping cost within an acceptable limit. Checked client satisfaction as priority. I would highly recommend this company and will use them again if necessary"
Pamela Wynn - Longfield

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"Problems with you tube and no sound on computer were fixed. Excellent quick service"
John Pearson - West Kingsdown

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"Fixed corrupted SSD and installed new OS. I was really pleased that the work was carried out so quickly and to such a high standard. Thank you very much"
Lauren Sanchez - Gravesend

 

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Phone: 01322 624 145 or 07730 111 261

 
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